Missed & Late Appointments Cancellation PolicyHere at Shape Your future Ltd. We aim to provide therapy at your earliest convenience. As such we respectfully ask for a 24-hour notice should you need to cancel or reschedule your appointment. We do this in order to supply attention to those on the wait list that urgently require attention and we will always go above and beyond to find an appropriate appointment for a patient, even at short notice. As such; if you fail to attend, forget your appointment, cancel your appointment with less that 24 hours’ notice or arrive to your appointment 20 minutes of more late, you will be charged the full fee due to us being unable to fill it with a patient from the wait list. We appreciate that at certain times unexpected incidents occur, accidents happen, and cars break down! And we will always aim to take each case into consideration. The main priority here at SYF Ltd. is to fill the space and help as many people back to health as possible. Please facilitate these aims by understanding that by booking online you are agreeing to provide us with substantial notice for cancellations or otherwise pay the appropriate fee.
Kind Regards, Tom (SYF)

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